The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
In order to fulfill your order, you must provide me with certain information (you have given Etsy permission to pass it to me), such as your name, email address, mailing address, payment information, and the details of the product you ordered. If you contact me directly (for example when you place a custom order) you can also choose to give me additional personal information.